Policies
Shipping policy
Made to order
Every Clothimus garment is made to order. Founding Fit reservations are deposits only, and nothing ships when you place one.
Production and ship times
Before we make your garment, we will email you to confirm the style, final price and estimated ship date. Made-to-order garments usually ship within ship window to be confirmed after you confirm and pay the balance. Fleet orders ship on the schedule in your written quote.
If we cannot ship by the date we gave you, we will email you before that date with a new estimate. You can then accept the new date or cancel for a full refund of what you paid.
Where we ship
We currently ship within the United States. International shipping to be decided.
Shipping rates
Shipping is calculated at checkout, or quoted with the order. Rates and any free-shipping threshold to be set. Fleet orders are quoted with shipping included.
Tracking
You will get a tracking number by email when your order ships.
Lost or damaged packages
Email [email protected] within 7 days — to be confirmed of delivery, with your order number and photographs, and we will make it right.
Questions: [email protected] · Clothimus LLC, Charleston, South Carolina.